The service
A real person who knows you, one message away
I
One private chat
Message us on WhatsApp, day or night, in any language. Replies are instant and the Eleven team steps in whenever a person is needed.
II
In person when it matters
Lauren or the Eleven team meet you on arrival and are there for the moments that count.
III
A trusted network
Sold-out events, private travel, rare whisky and the best tables, through partners we know well.
How it works
Before, during and after
I
Plan
Tell us what you have in mind. We build the itinerary and book the rooms, tables, tee times and transfers.
II
Arrive
Met in person by Lauren or the Eleven team. From then on, one private chat for anything.
III
Enjoy
Changes, extras and local tips by message, 24/7. Anything that needs a person, we handle.
IV
Next time
A personal thank-you and your preferences remembered, so the next visit starts better.
Who it is for
For guests and the places that host them
Private clients
Individuals, families and groups, at home or travelling across the UK and abroad.
Hotels, resorts and venues
A concierge for your VIPs and guests in your name, with partner commission shared back.
Businesses
Corporate guests, client visits and brand events, looked after from start to finish.
What we arrange
Whatever you ask for, one message away
Sporting events
Sold-out tickets and hospitality.
Private travel
Helicopters, private jets, chauffeurs and VIP transfers.
Golf further afield
Hard-to-get tee times at the great courses, at home and abroad.
Dining
The tables that are never free and private chefs in the suite.
Whisky and estates
Private distillery visits, rare bottles and dinners in castles.
Country sports
Shooting, salmon fishing, stalking and falconry.
Shopping and gifts
Tweed, tailoring and gifts sourced and delivered.
Stays
Hotels, villas and private houses, booked and ready before you arrive.
One message away
Tell us what you need and we will take it from there.
Get in touch
One contact. Everything considered.
Lauren Cain
Founder · More than ten years in hospitality and 500+ events managed.
